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Singapore, 12 November 2019 – The Intellectual Property Office of Singapore (IPOS) saw its first successful multi-jurisdictional IP mediation under the Enhanced Mediation Promotion Scheme (EMPS), which was launched on 1 April 2019. The case involved a dispute over Singapore and foreign IP rights between an American company, Aftershokz, LLC and a Thai businessman, Mr Suravit Kongmebhol.

美国公司Aftershokz与泰国商人Suravit Kongmebhol之间的跨多国商标纠纷案。该案于2019年4月1日启动调解程序,于2019年8月底顺利完成调解,是新加坡知识产权局首例调解成功的跨多国商标纠纷案。



The dispute was resolved under the auspices of the World Intellectual Property Organization (WIPO) Arbitration and Mediation Center, which has its only overseas office in Singapore. 




Aftershokz, LLC and Mr Kongmebhol opted for mediation to resolve their disputes at IPOS over the registration of the marks “AfterSHOKZ”, “OPTISHOZ” as well as “SHOKZ”. Both parties further agreed to extend the scope of the mediation to foreign IP rights in Vietnam, Indonesia, Philippines, Malaysia and Thailand. The parties reached a win-win outcome after 19.5 hours of mediation, and ended with a settlement agreement after midnight into the next day. (See weblink for more details of the case)

Aftershokz与泰国商人Suravit Kongmebhol的纠纷涉及商标“AfterSHOKZ” ,“OPTISHOKZ”和“SHOKZ”,涉及“越南、印度尼西亚、菲律宾、新加坡,马来西亚和泰国”等6个东南亚国家。 经过19.5小时的调停,双方达成了双赢的结果,并在以和解协议告终。



Aftershokz was incorporated and founded in 2011. It is widely regarded as the global market leader in relation to bone conduction headphones. AfterShokz deploys bone conduction technology to transmit music directly from cheekbones to inner ears, thus bypassing the eardrum. This allows users to listen to tunes without tuning out to the rest of the world. Apart from headphones, AfterShokz also manufactures and sells a range of other accessories and related products, including without limitation portage storage cases, water bottles, sports towels and sports belts.




Alternative dispute resolution is becoming increasingly popular amongst businesses and individuals looking to resolve their disputes more effectively and satisfactorily[2]. Mediation offers a more cost-effective and swifter option to resolving IP disputes globally and further helps maintain relationships between the parties.




Both parties expressed satisfaction with the process and its effectiveness. Mr Kongmebhol said: “I am very glad that mediation in Singapore has helped us resolve the existing disputes and achieved a win-win outcome for all parties.”IP Manager and Ms Daisy Gong, IP Consultant of Aftershokz, LLC said: “We are very satisfied with the mediation. The mediator was very professional and responsible, and made great efforts to ensure the success of the mediation. The professionalism and execution ability of our lawyers are extremely worthy of recognition and played a decisive role in the outcome of the mediation. The success of the mediation is very significant to us. Apart from settling existing disputes, the settlement ensured the protection of our company’s brand image and the rapid development of our business in Southeast Asia.”

双方对调解结果表示满意。Aftershokz公司的知识产权经理及其知识产权顾问(五洲普华知识产权-龚霞女士)表示 :“我们对调解感到非常满意。调解员非常专业且负责任,为确保调解成功做出了巨大的努力。我们对律师的专业水平和执行能力非常认可,调解成功对我们非常重要。除了解决现有的争议外,和解还确保了公司品牌形象的保护以及我们在东南亚业务的快速发展。”



Ms Joyce Tan , Managing Director of Joyce A. Tan & Partners LLC, also the mediator for the case, said: “This was a wonderful opportunity for mediation to do its magic! The happy outcome for both disputants could not have been achieved through conventional contentious proceedings. It covered multiple forms of trade marks across different countries and resolved contentious proceedings pending in several jurisdictions. Parties were empowered to take a pragmatic and commercially meaningful approach to concluding the matter, and were able to move forward in their businesses with certainty on where they stood relative to each other.




Mr Mark Lim, Director of Hearings and Mediation Department in IPOS said: “With globalisation of trade and the increasingly international creation and exploitation of IP, disputes over IP rights often span multiple jurisdictions and involve sensitive information and dynamic relationships. This case is only one of others worldwide, where parties with IP issues were able to amicably resolve their differences through mediation. We are pleased that in this case, the parties, neither of whom are Singaporean, worked out an amicable settlement in Singapore for their IP rights in six ASEAN member states. To our knowledge, the EMPS is the first scheme in the world which directly reimburses parties’ mediation-related costs. Entrepreneurs and enterprises in Singapore, as well as foreign parties with disputes at IPOS can use this scheme for a business-oriented and cost-effective approach towards resolving their IP disputes globally.”

IPOS(新加坡知识产权聆讯与调解司司长)聆讯与调解部主任Mark Lim(林方前)表示:随着贸易的全球化以及知识产权的国际化,知识产权争议通常跨越多个辖区。EMPS是世界上第一个“调解补偿计划(给予调解双方一定金额的补偿)”。 新加坡的企业家和企业,以及在IPOS上有争议的外国各方,都可以通过调解计划来解决全球知识产权纠纷。



With Asia’s rise in innovation and the region accounting for more than two-thirds of global IP filing activity in 2018[4], Singapore embarked on legislative changes to its IP regime, providing innovation-driven enterprises with greater access to alternative routes for IP dispute resolution. In November 2017, the Mediation Act came into force, making it easier for mediated settlement agreements to be enforced, further advancing the attractiveness of mediation as a fair and cost-effective route. Singapore also led the Singapore Convention on Mediation, the first United Nations treaty to be named after Singapore, that provides a uniform international framework to enforce mediated agreements.

2017年11月,新加坡《调解法》生效,这使调解的执行更加顺利,进一步提高了调解作为一种公平且具有成本效益的途径的吸引力。 《新加坡调解公约》于2018年12月20日在第73届联合国大会上通过,适用于调解产生的国际和解协议。《新加坡调解公约》确立了关于援用和解协议的权利以及执行和解协议的统一法律框架,是一部便于国际贸易并促进将调解作为一种解决贸易争端的有效替代方法的文书。



2020年1月7日 11:00